Hidden Assumptions During Communication
Who is the course for?
This course has been designed for people who wish to understand the communication process and specifically the importance of non verbal communication as a major and essential part of that process.
NB: This course is an extract from the Understanding basic communication skills. It is designed to link to the ‘Etiquette of e-mail’ course as a means of exploring the issues surrounding non-verbal communication.
What we expect you to gain:
At the end of the course delegates will be able to:
- Define what is meant by communication
- Understand the 4 elements of the communication process
- Identify some of the barriers to good communication
- Discover your own communication style
- Understand the importance of ‘blending’ in the communication process
Course content:
Via a series of exercises and discussions delegates will examine the communication process. There will be emphasis on combining verbal and non-verbal elements of this process.
Course Materials:
- Handouts will be provided to back up course content and learning
Duration:
- Half day
Location:
- CCL Offices, Kimbolton, Cambridgeshire
Course Tutor:
- Chris Griffiths
